EQ Software Support Centre

Introduction
- Contact EQ Software
NEW Version 16.5 Features
- Version 16 Features
Product Registration
FAQs
- Transferring EQ to a new PC
Accounts Links
- Sage Link Instructions
- Sage Link Specification
Barcodes
CAD Software Links
- Import from Compusoft Winner
- Import from innoplus
- Import from ArtiCAD
- Import from Kitchen Draw
- Import from VR Kitchens
- Import from Virtual Worlds
Catalogues
- Product Data Tabs
  - Detail Tab
  - Images
  - Links
  - Spec
  - Comments
  - Accessories
  - Stock
  - Properties
- Catalogue Update Log
- Customise
- Favourite Products
- Load Catalogues
  - Catalogues from Disk
  - Download Catalogues
- Remove Catalogues
- Search (Locate Product)
- Assemblies
  - Duplicate Assemblies
  - Rule Based Assemblies
- Parametric Doors
- Product Margin
- Default Suppliers
Contract Sites
- Add a Contract Site
- Add a House Type
- Master Quotation
- Call-offs
- Contracts Revision
Customers
- Create a New Customer
- Find a Customer
- Customers Buttons
- Contact History
- Customers Tabs
- Filter Customer List
- Email
  - Email & Text Templates
  - Bulk Send Email
- Text (SMS)
  - Bulk Send Texts
- List
- General
  - Customer Types
  - Salesman
  - Source of Lead
  - Analysis Codes
- Account Details
  - Customer Settlement Discounts
  - Discount Bands
  - Catalogue Discounts
  - Customer Product Prices
  - Supplier Discounts & Margins
- Delivery Details
- Contacts
- Notes
- Sage
- Miscellaneous
- Groups
- Customer Folder
- Recover Deleted Customer
- Export Customers to Accounts
- Audit Trail
- Postcode Lookups
- Sales Commission Profiles
- Import Customers
- Export Customers
Dashboard
- Displaying Data
- Displaying Graphs
- Configure Dashboard
Delivery Notes
- Create a Delivery Note
- Invoicing from Delivery Note
- Customer Receipt
Diary
- Appointments Diary
  - Customise Appointments Diary
  - Google Calendar Sync
- Schedule
  - Create New Appointments
  - Managing Appointments
    - Customise
- Resource Planner
  - Customise
- Weekly Delivery/Production List
  - Configuration
- Actions
- Resources
- Reasons for Action
- Locations of Action
- Results of Action
- Result Reasons
eStore
- Website Settings
- Add Non-Furniture Catalogue
- Edit & Publish Catalogue
- Edit & Publish Products
Fitting
- Fitting Cost (by Menu)
- Fitting Cost (by Product)
- Installation Notes
- Fitters Documentation Configuration
- Fitters Documentation
- Fitters Item List
- Fitters Summary
Invoicing
- Full Invoice
- Free Type Invoice
- Invoicing from Delivery Note
- Free Type Credit Note
- Itemised Credit Note
- Cancel Invoice/Credit
- Export Invoices to Accounts
My Catalogue
- Add a New Own Product
- Product Details
- Additional Info
- Auto Discount/Margin Product
- Import and Export (standard format)
- Import from Other Formats
Payments
- New Payment
- Export Payments
- Receipt
Projects
- Filter List
  - Delete a Filter
  - Valid Users on Filter
- Opportunities
- Contact History
- Quotations
- Sales Orders
  - Unplaced PO's
- Delivery Notes
- Payments
- Invoices
- Purchase Orders
- Purchase Invoices
- Collection Notes
- Return Notes
- Milestone Setup
- Export Orders List (csv)
Print
Production Modules
- Cabinet Builder Pro
- Cut List
  - Global Settings
  - Local Settings
    - Viewing Unit Panel List
    - How to Handle Specials
Purchase Orders
- Generate Purchase Orders
- Place A Purchase Order
- Picking Lists for Stocked Products
- Book In Delivery
- Record Supplier Confirmation
- Purchase Invoice
- Purchase Credit
- Amend Delivery Details
- Electronic Ordering
  - PWS TradeZone
  - Tradeplace
- Export Purchase Invoices to Accounts
Opportunities
- Create a New Opportunity
- Working with Opportunities
- Opportunities in Dashboard
Quotations/Orders
- Archive
- Create a New Quotation
- Furniture Headings
  - Component Pricing Grouping
  - Additional Headings
  - Multiple Ranges in One Quote
- Quotation Screen
  - Main Toolbar
- Add Products
- Add Free Code (Misc product)
- Add Fitting Charge
- Add from Barcode
- Save and Save As
- Current Quotation Menu
  - Price Comparison
  - Import Furniture from Quote/Order
- Price Options
- Print and Alter Layout
  - Altering quotation layout
  - Show your company logo
  - Fitters Item List
  - Fitters Summary
  - Item Labels
- Accept Quote
- Discount a Quote
- Costings
- Delete a Quotation
- Recover a Quotation
- Remedial Orders
- Add-on Orders
- Collection Notes
- Returns Notes
- Revisions
- Export & Import
  - Export Quote/Order
  - Import Quote/Order
- Progress Notes
Reports
Right-Click Menus
- Right-Click Customer
- Right-Click Order Ref
- Right-Click Product Code
Stock
- Add New Stock Item
- Assign Barcode
- Stock Details
- Activity
- Product Information
- Stock Reports
Suppliers
- Add a New Supplier
- General tab
- Account Details
- Contact Numbers
- General Notes
- Catalogues button
- Remove Suppliers
- Export Suppliers to Accounts
Toolbar
Tools
- Customise
- Users
  - Signature
  - Additional Info
- User Groups
- Backup
- Database Integrity
- Clear Window Position History
System Configuration
- General
- Multicompany
- System
- Documents
- Quotations & Pricing
- Sales Orders
  - Confirmation
- Optional Modules
- Purchase Orders
- Projects
  - Project Tabs
  - Configuration
- Miscellaneous Configuration
Utilities
- Export Configuration
- Import Configuration
Word Processor
- EQ WP
- Microsoft Word
  - Merge Fields
Workflow
- Task Configuration
Software Requirements
- Apple Mac Requirements
- EQ on Tablet Computers
- Network Diagnostics & Tips
Resources